We identified that a brief period of downtime affected some customers using older DXP versions. Liferay's self healing capabilities restored all environments promptly.
This disruption was caused by increased latency on the File System during a routine file system maintenance of the service provided by our cloud infrastructure partner. The maintenance happened on Feb 25th.
To mitigate the risk of recurrence, we strongly recommend upgrading to the 2025.Q1 release. This release enables a transition to improved file systems, designed to enhance performance and stability.
Posted Feb 27, 2025 - 06:15 PST
This incident affected: Liferay Cloud Platform Regions (Tokyo, Japan, Mumbai, India, Sydney, Australia, Hamina, Finland, London, England, Frankfurt, Germany, Montréal, Québec, São Paulo, Brazil, Iowa, USA, Virginia, USA, Oregon, USA, Jurong West, Singapore) and Infrastructure Services, Storage Services.