Issues to display logs on the Cloud Console

Incident Report for Liferay Cloud Platform

Resolved

This incident has been resolved.

Posted May 27, 2026 - 12:46 PDT

Monitoring

A fix has been implemented for this issue. A new deploy of DXP is needed to recover access to the logs. Important to note that no log information has been lost.
We are sorry for this inconvenience.
If the issue still persist after the deployment please reach out to our support for further investigation.

Posted May 27, 2026 - 09:32 PDT

Identified

The issue has been identified and the fix is under development.

Posted May 27, 2026 - 04:48 PDT

Investigating

Some customers noticed issues to properly display some logs on the Cloud Console. The team is currently investigating the matter.

Posted May 27, 2026 - 04:45 PDT

This incident affected: Liferay Cloud Console.