Get webhook notifications whenever Liferay Cloud Platform creates an incident, updates an incident, resolves an incident or changes a component status.
On June 26, 2025, at 08:00 am PDT, Liferay will undergo maintenance to Kubernetes upgrade. This update is essential to ensure the continued reliability and security of our infrastructure. As part of this maintenance, a brief restart of some services might happen. High Availability customers should not experience downtimes. If you have any questions, please do not hesitate to contact Liferay Support. Posted on
Jun 10, 2025 - 10:37 PDT
Resolved -
The issue has been resolved.
Jun 6, 13:05 PDT
Update -
Some customers may observe that the database service may show an Unhealthy status and continuously logs the following error message: ER_SPECIFIC_ACCESS_DENIED_ERROR: Access denied; you need (at least one of) the SUPER privilege(s) for this operation.
Impact: There is no impact on database functionality or data integrity.
Recommended Action: Please restart the database service. If the status remains Unhealthy, open a support ticket and reference this notice.
Next Steps: We will provide further updates as more information becomes available.
Jun 6, 01:48 PDT
Update -
The incident has ended. Our team will continue to actively monitor system performance to ensure a complete return to normal.
Jun 5, 20:03 PDT
Update -
We are continuing to monitor for any further issues.
Jun 5, 13:46 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 5, 13:12 PDT
Investigating -
Our infrastructure provider is performing kubernetes upgrades from 8:00 AM Pacific time to 8:00 PM Pacific time and customers on standard availability might suffer a brief downtime
Jun 5, 13:11 PDT